Last Updated: August 13, 2026

Welcome to KnowLixa (“KnowLixa”, “we”, “us”, or “our”).

KnowLixa is an online platform that helps users discover businesses, services, products, places, and other useful information. The platform may allow registered users and businesses to create accounts, submit listings, manage listings, contact businesses, save listings, and interact with content available on the platform.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our website:

https://knowlixa.in/

By using KnowLixa, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use KnowLixa, we may collect the following information.

1.1 Account Information

When you register for an account, we may collect:

  • Name or username
  • Email address
  • Password
  • Profile picture, if provided
  • Contact information
  • Account preferences
  • Other information you voluntarily provide

Passwords should be stored securely by our website and should not be visible to us in plain text.

1.2 Business Listing Information

If you submit a business or other listing, we may collect and display information such as:

  • Business name
  • Business description
  • Business category
  • Location
  • Address
  • Phone number
  • Email address
  • Website
  • Business images
  • Social media profiles
  • Map/location information
  • Business hours
  • Pricing information
  • Other information submitted through the listing form

Some of this information may be publicly visible to visitors.

1.3 Communications

If you contact us, we may collect:

  • Your name
  • Email address
  • Contact details
  • Message contents
  • Attachments or other information you voluntarily provide

1.4 Automatically Collected Information

When you access KnowLixa, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate location derived from IP address
  • Date and time of access
  • Website interaction information

This information may be used for security, analytics, troubleshooting, and improving the website.

2. How We Use Your Information

We may use information collected through KnowLixa to:

  • Create and manage user accounts
  • Process business listings
  • Display submitted listings
  • Provide search and directory functionality
  • Allow users to manage their listings
  • Respond to enquiries and support requests
  • Verify or moderate listings
  • Detect spam, fraud, abuse, and security threats
  • Improve website performance and functionality
  • Maintain website security
  • Analyse website usage
  • Communicate important service-related information
  • Process payments where applicable
  • Comply with applicable legal requirements
  • Protect our rights and the rights of users

We will seek to process personal data for specified and legitimate purposes and in accordance with applicable law. India’s DPDP framework emphasizes clear notice, specified purposes and appropriate handling of personal data.

3. Publicly Visible Information

Please remember that information submitted as part of a public business listing may be visible to anyone visiting KnowLixa.

For example, a listing may display:

  • Business name
  • Business category
  • Business location
  • Address
  • Phone number
  • Email address
  • Website
  • Images
  • Description
  • Social media information

Do not submit sensitive personal information as part of a public listing.

You are responsible for ensuring that information you publish through your listing is appropriate for public display.

4. Cookies

KnowLixa may use cookies and similar technologies.

Cookies may be used to:

  • Keep users logged in
  • Remember preferences
  • Maintain website functionality
  • Understand website usage
  • Improve performance
  • Provide security
  • Support analytics

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party services such as analytics, security, hosting, payment processing, maps, spam protection, or other technologies to operate and improve KnowLixa.

These providers may process certain information according to their own privacy policies and applicable agreements.

Where third-party services process personal information on our behalf, we seek to use appropriate contractual, technical, and organisational safeguards.

6. Business Listing Information

KnowLixa is a directory platform.

Information submitted by businesses may be published publicly after submission, moderation, or approval.

KnowLixa does not guarantee that information supplied by a business or listing contributor is accurate, complete, current, or reliable.

If you believe that a listing contains inaccurate, misleading, unlawful, or inappropriate information, you may contact us and request a review.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing our services
  • Maintaining user accounts
  • Maintaining business listings
  • Resolving disputes
  • Preventing fraud and abuse
  • Maintaining security
  • Complying with legal obligations
  • Protecting our legal rights

When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and operational requirements.

8. Data Security

We take reasonable technical and organisational measures to protect information from:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, you use KnowLixa at your own risk.

9. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including rights relating to:

  • Accessing information
  • Correcting inaccurate information
  • Updating account information
  • Withdrawing consent where consent is the basis for processing
  • Requesting deletion where applicable
  • Raising concerns regarding processing
  • Making a complaint

The DPDP Act provides, among other things, for consent to be clear and affirmative and for consent-based processing to be withdrawable.

To make a request, contact us using the information provided below.

10. Children’s Privacy

KnowLixa is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

11. Third-Party Websites

KnowLixa may contain links to external websites.

We are not responsible for:

  • Their privacy practices
  • Their content
  • Their security
  • Their policies
  • Their collection or use of personal information

We recommend reviewing the privacy policy of any external website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we may update the “Last Updated” date at the beginning of this page.

You should periodically review this page for changes.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us:

KnowLixa

Website: https://knowlixa.in/

Email: support@knowlixa.com